CRM Consultant, JCA Arts Marketing

Reports to: Director, JCA Arts Marketing

To view the full job description, visit https://www.jcainc.com/about/careers/crm-consultant-jca-arts-marketing/. To apply, please send a cover letter and resume to jobs@jcainc.com. Applications without cover letters will not be considered. No phone calls or messages please. Applications are due by 11:59 p.m. PST on April 17, 2024.

Summary
As the CRM Consultant, you are a member of the Arts Marketing team, which works to help arts and cultural organizations optimize revenue, attendance, and audience engagement using data-driven strategies. You play an essential role in client engagements, working independently and as part of a team, ensuring that our projects successfully achieve their objectives. You will work as a Tessitura, ticketing CRM, and data ecosystem expert on projects and will also serve as project lead. You must understand the intersection of people, process, and technology within the arts & culture space.

About JCA
JCA is the first and foremost independent consulting firm dedicated to addressing the technology and operational needs of nonprofits. We collaborate with nonprofits and partners to promote a positive global impact. Since 1988, we’ve helped thousands of nonprofits in North America and around the world leverage their CRM technology, processes, and data, to help make the world better.

We contribute to our clients’ success each day by embracing these core values:

We act with integrity.
We hold ourselves personally accountable for our work.
We are honest, no matter what.
We are fair and respectful to our clients and to each other.
Excellence drives us.

JCA is a distributed company headquartered in New York City. The majority of our team works from home offices located across the United States and Canada. We collaborate with, and contribute to the success of, multiple internal teams, all to better serve our clients.

Equal Employment Opportunity
JCA provides equal employment opportunities in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions. JCA prohibits discrimination and harassment of any type based on the following protected characteristics: race, creed, citizenship, religion, color, sex, gender identity, gender expression, national origin, age, disability, marital status, domestic partner status, veteran or military status, sexual orientation, medical condition, ancestry, pregnancy, childbirth, or related medical conditions, AIDS/HIV status, uniformed services status, genetic information, height, weight or any other characteristic protected by federal, state or local law.

JCA supports and encourages open communication to address each employee’s concerns and expectations. We strive to create a safe and healthy work environment where all employees can be their whole selves and recognize the need for constructive and timely feedback. JCA provides reasonable accommodation for religious beliefs or practices and persons with disabilities.