Director of Operations

The Director of Operations oversees the day-to-day operation, maintenance, and safety of Atlas’s 59,000 square foot facility, including building systems, IT infrastructure, and office tenant relations across all four performance venues. This role directly supervises the Operations Manager, providing leadership and support to ensure effective coverage of facilities, front-of-house operations, and building maintenance functions across the department. The Director of Operations partners with the Director of Production to support venue readiness for performances and events, and works with the Director of Administration and Executive Director on departmental budgeting, staffing, and cross-organizational priorities.

Key Responsibilities

Staff Supervision & Team Leadership

Directly supervise and support the Operations Manager and Facilities Assistant, providing day-to-day direction and performance management.
Provide oversight and support for the broader Operations team, including the Facilities Assistant, in coordination with the Operations Manager.
Support hiring, onboarding, and training for the department as needed.
Facilities & Building Systems

Oversee and manage planned maintenance for building systems including HVAC, electrical, plumbing, and fire/life safety.
Manage all repairs, replacements, and upgrades to building equipment and systems.
Oversee and manage trash, waste, and pest management systems and protocols, including snow removal.
Ensure building and grounds are maintained in clean, safe, and orderly condition.
Vendor & Contract Management

Manage all service contracts and develop and maintain strong vendor relationships.
Oversee and manage supplies as necessary.
Safety, Security & Compliance

Oversee, manage, and monitor building security and fire systems daily.
Oversee and manage all inspections and audits for code compliance, government reporting, and insurance requirements.
Maintain current documentation of all operational and fire/life/safety policies and procedures.
IT Management

Assist the Executive Director with IT needs including internet/wifi, telephones (voice and data), copiers/printers, and computers.
Assist in managing all IT service contracts.
Office Tenant Relations

Manage office tenant relations, equipment, and leases.
Budget & Purchasing

Prepare and manage departmental budgets in conjunction with the Director of Administration and Executive Director.
Oversee the purchase of all budget-approved equipment.
Production & Event Support

Partner with the Director of Production to support advancement, execution, and load-out of performances and events.
Cross-Departmental Collaboration

Work with the Executive Director, Director of Production, and Director of Administration, as well as across all levels of management, to support Atlas’s operations.

Physical Requirements

Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
Must be able to safely lift and carry up to 50 lbs.
Ability to perform physical tasks such as bending, reaching, and climbing ladders as required for facilities and maintenance oversight.
Ability to work a flexible schedule, including early mornings, evenings, and weekends as needed.

Required Skills & Qualifications

Minimum of 5 years of experience in facilities and operations management, including direct staff supervision.
Demonstrated ability to lead and develop a team, including performance management and coaching.
Demonstrated excellence in organizational and managerial skills, including planning, scheduling, and the ability to manage multiple tasks and take initiative independently.
Strong interpersonal skills with a demonstrated ability to build and maintain relationships with staff, tenants, and vendors.
Comfortable working with numbers and budgets, with hands-on budgeting experience.
Ability to work under deadline with strong attention to detail, independently and as part of a team.
Excellent oral and written communication skills, with strong troubleshooting and problem-solving abilities.

Preferred Qualifications

College degree.
Experience in a nonprofit or performing arts/venue environment.
Familiarity with building management systems, HVAC, or facilities software.
Prior experience managing outsourced vendors or contracted service providers (e.g., cleaning, security).

How to Apply

Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the role. Applications will be reviewed on a rolling basis until the position is filled.