People and Culture Director

Lookingglass Theatre


Work Location: Hybrid: remote & office


  • Full Time
  • Chicago
  • Sun, Aug 1, 2021
  • Work Location: Hybrid: remote & office
  • Theater
  • $55,000
  • $60,000

Website lookingglass Lookingglass Theatre

Responsibilities include:

Partner with the Executive Director, Artistic Director, and General Manager to plan and execute People and Culture strategy as it relates to organizational culture, staffing, recruitment, and retention.
Build and nurture a culture of collaboration and open communication.
Review and propose any necessary changes to People and Culture policies and procedures.
Analyze and present People and Culture data quantitatively and qualitatively.

Administer People and Culture programs including, but not limited to disciplinary matters, disputes and investigations, performance and talent management, orientation/on-boarding; productivity, recognition and morale, and training.
Establish best practices for hiring and talent management and guide team leaders through the hiring practice. Participate in candidate screening and interview processes, as needed.
Develop and manage programs for staff recruitment and retention that supports institutional goals for anti-racism, equity, inclusion, and accessibility.
Ensure staff productively participate in performance management.
Conduct annual analysis of staff demographics and advise leadership on progress towards goals in anti-racism, equity, inclusion and accessibility.
Develop training initiatives designed to foster the success and retention of staff and enhance company culture.

Partner with leadership to apply cross-departmental strategies which deepen Lookingglass’ commitment to anti-racism, equity, inclusion, and accessibility and to becoming a holistic anti-racist organization, as reflected in Anti-Racism, Equity, and Inclusion Statement – Lookingglass Theatre Company. (
Serve on Lookingglass’s Anti-racism, Equity and Inclusion accountability committee, which includes representatives from staff leadership, Board of Directors, Ensemble and staff.
Recruit facilitators and assemble resources for on-going anti-racism training.
Support and shepherd staff affinity and learning spaces.

Review, edit, and maintain employee resources including annual review of Employee Handbook.
Serve as a direct point of contact for employees in connection with staff complaints, reasonable accommodation requests, and other staff-related matters.
Oversee employee disciplinary meetings and investigations and partner with staff leadership, Board leadership and legal counsel, as necessary.
Confer with pro-bono employment counsel on employment-related personnel issues,
Serve on staff Health and Safety / COVID compliance committee.

In partnership with General Manager,
Administer payroll, benefits, leave, and workers’ comp administration.
Monitor the organization’s compliance with federal, state, and local employment laws and regulations and propose any necessary modifications to maintain compliance.
Advise leadership on the implications and potential risks related to key human resource issues and important strategic decisions.
Coordinate and implement policies and initiatives to support the organization’s human resource compliance needs.

Successful candidates will have
Experience implementing human resource practices on an organizational scale with joy and care.
Experience advocating for and activating inclusion, equity, and access in a professional setting.
Outstanding communication and project management skills with particular attention to detail.
An empathetic and flexible approach to negotiation and problem-solving.
Sensitivity and discretion when addressing personnel matters.
Ability to hold the big and small picture simultaneously.
Understanding of learning practices and application in staff development.
Knowledge of employment-related laws and regulations.
Comfort with adopting a growth mindset within a nonprofit setting.

To apply for this job email your details to

Delivered Every Friday

Subscribe to the weekly email digest and never miss a new job listing.

Thank you for subscribing.

Something went wrong.

Send this to a friend