Venue Operations Manager

Company Overview: New York City Center has played a defining role in the city’s cultural life since 1943—making the best in music, theater, and dance accessible to all audiences. Championed by a staff of passionate art lovers, this commitment continues through celebrated dance and musical theater series, including the Fall for Dance Festival, the Tony-honored Encores! and the newest series, Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage where legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. In addition, City Center homes a roster of renowned companies, including Alvin Ailey American Dance Theater and Manhattan Theatre Club. City Center’s dynamic programming, art exhibitions, studio events, and master classes complement education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

Job Overview: The Venue Operations Manager will play a primary role in the smooth function of the Venue Operations Department. This position will oversee all events and overall operations for the building including City Center’s administrative offices, studios, lobby and theater spaces. The Venue Operations Manager is expected to demonstrate a passion for their work while supporting City Center’s mission and commitment to being an anti-racist organization.

Responsibilties:

Operations

· Responsible for the smooth operation of the building (office tower, studios, administrative offices, lobby and theater spaces). Responsibilities include but are not limited to; overseeing daily cleaning schedule and tasks, operational set ups, and deliveries.

· Manage all unionized 32BJ porter and matron staff, including hiring, and collaborating with the 32BJ business agent.

· Manage, assess, and evaluate workload for all 32BJ staff.

· Partner with House Management to ensure orderly ingress and egress for performance and events and collaborate on the implement of effective Front of House policies and procedures.

· Manage the operational needs of all studio spaces and set ups for studio reservations, rehearsals, meetings and events.

· Manage all financial tasks for the operations department, including purchasing, expense tracking, budgeting and reconciliation.

· Create and implement package receipt and delivery tracking system.

· Establish and maintain an inventory system for housekeeping and operational supplies.

· Monitor usage of dumpsters and trash receptacles in the outdoor alley and work with trash vendors.

Financial

· Submit operational staff payroll.

· Support the Director in monitoring the operational budget, and reforecasting.

· Track venue operations departmental expenditures and purchases.

· Assist the Director in the management of department budgets and monthly reconciliation.

Required Experience and Qualifications:

· 3-5 years of experience in a similar role

· Ability to lift 35 lbs.

· Proficient with Excel and Outlook.

· Previous experience in venue management and/or arts administration.

· Ability to work evenings, weekends, and holidays as required.

· Excellent organization and communication skills.

· Excellent communication skills.

· Problem solving skills and collaborative approach to work.

· Comfortable working in a fast-paced environment.

· Ability to speak Spanish preferred.

· Strong interpersonal skills.

As a valued member of the City Center administrative team, you will receive:

· Salary Grade 5

· Comprehensive insurance coverage (medical, dental, life, disability)

· Generous paid time off

· Pre-tax flexible and dependent care savings accounts

· Pre-tax transit savings

· Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)

· 401K retirement savings account

· Access to various dress rehearsals, performances, educational events, and professional development opportunities

Apply Here: https://www.click2apply.net/mNDWnVh5e5eWaFKQdtrE7V

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