Artist Liaison & Assistant to the Music Director

Job Purpose:
The Artist Liaison & Assistant to the Music Director will provide exemplary care for PSO guest artists and the Music Director before, during, and following their visits. They will advance artist plans, schedules, and logistics and work together with the Artistic Team and across internal departments to ensure that the artistic aspects of the Pittsburgh Symphony Orchestra’s concert production are carried out to the highest and most efficient levels.

Essential Duties and Responsibilities – Artist Liaison:

In close partnership with artist managers, organize and manage guest artist logistics for assigned guest artists and conductors.
Act as first point of contact for visiting artists, providing exemplary care for PSO guest artists before, during and following their visits.
Create, maintain, and disseminate guest artist & conductor itineraries.
Reserve stage, rehearsal, and dressing room spaces. Maintain artist care supplies.
Process guest artist payments and reimbursements as assigned.
Cover Artistic Duty at assigned concerts.
Participate in, and contribute to, artistic, production and inter-departmental meetings as required.
Exercise high degree of discretion with guest artist’s sensitive information and be sympathetic and attentive to their individual needs.

Essential Duties and Responsibilities – Assistant to the Music Director:

Manage and schedule all aspects of the Music Director’s Pittsburgh Symphony Orchestra calendar and itineraries including:
In coordination with Music Director and European management team, arrange travel and accommodations per Music Director’s contract.
Coordinate and track all PSO rehearsals, meetings, concerts, appointments, and special events for Pittsburgh-based performances and activities, as well as PSO touring activities (domestic and international).
Proactively receive, prioritize and coordinate meeting requests across PSO departments.
Arrange and coordinate private receptions (pre-/post-concert) and meetings with donors, artists, and other social connections.
Provide exemplary care for the Music Director before, during and following visits to Pittsburgh, including the handling of day-to-day tasks, attending to requests and errands, and restocking amenities in the Maestro Suite as needed.
Coordinate personal correspondence, arrange gifts, assist in personal preparation to attend donor and organization events.

Required Education and Experience:

Bachelor’s Degree or equivalent work experience in music environment/arts administration, preferably in performing arts or orchestra industry.
Ability to demonstrate knowledge and passion for classical music repertoire and industry.
Outstanding organizational skills and exceptional attention to detail.
Excellent interpersonal, written and verbal communication skills.
Highly self-motivated with ability to prioritize multiple projects with a high level of energy in a fast-paced environment.
Capacity to work calmly and efficiently under pressure.
Ability to demonstrate high level of empathy while exhibiting strong ethical standards, emotional intelligence, maturity and discretion with confidential information.
Ability to maintain a professional image and demeanor while working with a wide variety of constituents.
Ability to exhibit a team-oriented, collaborative and positive demeanor.
Comfortable working across multiple global time zones.
Ability to work flexible hours, particularly evenings and weekends.
Ability to travel for domestic and international PSO touring activities as assigned.
Valid driver’s license.
Strong proficiency in Microsoft Office including MS Word, Outlook, Excel, PowerPoint and Teams.

Preferred Experience:

One year of experience as an executive/personal assistant.

Physical requirements:

Ability to work on a computer for extended periods of time.
Ability to operate related equipment, i.e. computer, copier, scanner.

Compensation and Location:
This is a full-time exempt position with an annual salary between $48,000 – $52,000 depending upon experience. We also offer a comprehensive benefits package which includes paid holidays, paid time off, employer paid health benefits, as well as retirement savings options with an employer match. Heinz Hall in downtown Pittsburgh is the work location for this position. The PSO supports a flexible, hybrid work environment, which currently includes three days per week in-person work, including work on weekends and evenings during PSO and Heinz Hall concerts or events. 

Pittsburgh Symphony, Inc. (PSI) provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law.

The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. 

The PSI recognizes that an individual with a disability may require a job modification/accommodation to enable them to successfully perform a job function.  Consideration will be given to such requests. Such requests should be directed to Human Resources.