Guest Experience Coordinator

The primary responsibility of the Guest Experience Coordinator is to train a student and volunteer staff to provide strong and consistent customer service to the Center’s guests including ticket buyers, event attendees, visitors, external clients, faculty, staff and students.It is also crucial for the coordinator to maintain a ticketing database, reconcile revenue, prepare reports, manage ticket inventory, control crowds, oversee public facilities and ensure the accessibility of the Center’s spaces for all guests. The coordinator must ensure adherence to established policies and procedures to ensure a safe and productive workspace.