Marketing & Communications Manager

Marketing & Communications Manager
The Marketing & Communications Manager devises and implements marketing strategy and will be responsible for determining when, what, and how CSC communicates. This position will lead content creation, print, digital, and street level marketing with the goal of increasing awareness of CSC’s productions and programming for new audiences. This position reports to Director of Advancement. Direct reports: Audience Services & Box Office Manager.

RESPONSIBILITIES
• Lead ticketing and pricing strategies to both build audiences and increase earned revenue.
• Oversee the company’s content calendar to ensure streamlined and effective messaging to all constituencies.
• Direct and execute all aspects of digital marketing communications including website, email newsletters, and social media platforms in collaboration with other team members
• Conceptualize and create, with graphic design supported by staff, the development of print and digital promotional materials
• In conjunction with Audience Services & Box Office Manager, supervise Box Office staff and oversee high quality customer service efforts.
• In collaboration with the Audience Services & Box Office Manager, develop and implement membership initiatives and maintain operational efficiency.
• Support outreach efforts to increase the reach of CSC’s work to new audiences.
• Coordinate audience engagement efforts including post-show Classic Perspectives talkbacks, affinity-driven events, etc.
• Project manage CSC’s production Show Guides
• Manage a data-driven advertising strategy in consultation with external agencies as needed.
• Oversee public relations in collaboration with an external press agency.
• Support communication efforts across all departments of CSC including development, artistic, and education.
• Maintain the brand guidelines and voice that are consistent with CSCs mission.
• Manage and track the marketing budget

QUALIFICATIONS
• Strong communication skills, both written and verbal
• Strong organizational skills, with ability to prioritize
• Strong graphic design skills
• Personable, with excellent customer service instincts
• Creative problem-solving abilities, diplomacy, and a collaborative spirit
• Fluency with Excel, Outlook, and Word
• Knowledge or willingness to learn Spektrix and DotDigital
• Sales experience
• 2+ years marketing/communication experience

The position will work a 10am – 6pm schedule, Monday through Friday, with occasional work evenings and weekends for certain events like Opening Nights and special events. CSC offers a hybrid work option for administrative staff, with administrative staff having the option to work remotely on Mondays and Fridays.

COMPENSATION
This position is full-time, exempt with an anticipated start date of August 18, 2025. The salary range is $65,000 – 70,000 per year. This position offers health insurance (medical, dental, vision), access to a 401k plan, and a flex-PTO plan.

PLEASE APPLY
If this position sounds like the perfect fit for you, please apply! In addition to your resume, send along a cover letter that tells us a little bit about yourself beyond your work history. We’d love to know more about you and hear why you’re interested in this role and what you’re looking for in a new position. You can submit all of these materials via email to jobs@classicstage.org with “Marketing & Communications Manager” in the subject line.

CSC is committed to being an anti-racist organization. CSC recognizes the responsibility we bear to make our theater a place where all artists, audiences, and staff feel supported and at home. To learn more about CSC’s commitment we encourage you to visit https://www.classicstage.org/commitment.

Classic Stage Company values diversity and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non-merit factor. In addition to federal law requirements, Classic Stage Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.