Director of Community Alliances

Arizona Opera

Phoenix AZ

Work Location: In-office


  • Full Time
  • Phoenix AZ
  • Work Location: In-office
  • Opera

Website Arizona Opera

The Director of Community Alliances (“Director”)—working closely with the Directors of Education, Development, and Marketing—leads an array of Arizona programs throughout the community that build awareness and excitement about our company and our art form, and which contribute significantly to AZO’s civic value across the state. The Director will support the advancement of our Diversity, Equity, and Inclusion strategic plan to support opportunities for more inclusive programming and partnerships.

A sampling of current programs includes brown bag performance lunches, the Arizona Opera Book Club, pre-performance lectures, and the Opera & Gelato Film Fest. (N.B.: Leadership of Arizona Opera’s K-12 programs falls under another position, the Director of Education.)

Primary Responsibilities:

  • Review current Arizona Opera community engagement programs, with a goal of identifying how best to deploy company resources to maximize the breadth and depth of program impact.
  • Work in partnership with the Director of Development and Director of Marketing, Communications, and PR to identify new program opportunities that will most effectively deepen relationships across the community.
  • Lead the design and implementation of new programs and partnerships to support Arizona Opera’s goal of becoming a more diverse, equitable, and inclusive organization, collaborating with internal and external stakeholders to build support and feedback on new initiatives.
  • Cultivate relationships with external partners in order to create programs that will help Arizona Opera to build bridges across our community and maximize the vibrancy and inclusivity of our programs, aligned with the organization’s DEI Strategic Plan, currently under development.
  • Lead and/or outsource a variety of lecture- and conversation-based programs, such as pre-show talks, talk backs, and the Arizona Opera Book Club.
  • Work with the Marketing and Development departments to develop a communication plan that maximizes participation in Arizona Opera’s community programs, with a consistent awareness of how those programs can support the goals of Arizona Opera’s DEI Initiative.
  • Maintain strong communications with internal constituencies—staff, board, volunteers, etc.—to ensure that programs are coordinated successfully with other company initiatives.
  • Leverage the Tessitura CRM, as well as other internal and external tools, to capture, analyze, and report data on attendance, demography, as well as other measures, to determine the effectiveness of programs, including their intended outcomes as aligned with Arizona Opera’s DEI Initiative.
  • Establish and maintain program budgets, working with the President and General Director and Finance.


The Successful Candidate Will:

  • Have a passion for building community through the arts, and for supporting Arizona Opera’s growth in the areas of diversity, equity, and inclusion.
  • Have an excellent sense of how to evaluate the relative strength of a group of projects, within the context of a clearly articulated set of organizational goals.
  • Have the desire to get out of the office and build external relationships.
  • Demonstrate leadership initiative, display a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening ability.
  • Have experience advancing diversity and inclusion practices and policies.
  • Have an attitude of service, a commitment to ongoing learning, and desire to contribute to an organization and a community.
  • Be an active listener possessing excellent communication skills, both written and verbal, in one-on-one and group settings.
  • Exercise sound judgment, handle confidential matters with discretion, and develop a broad knowledge of the institution’s programs, practices, policies, and procedures.


  •  Excellent project management and project selection skills.
  • Excellent presentation and people skills.
  • Knowledge of opera strongly preferred.
  • Experience working in a nonprofit environment preferred.
  • College degree preferred.

Computer Skills:

  • Proficiency in Tessitura or another CRM preferred.
  • Proficiency in Microsoft Office software.
  • Proficiency in web-based research tools.

Non-Essential Functions: Other duties as company may assign


Physical Demands:

Extended periods at workstation, using a keyboard, viewing a computer screen and communicating by telephone and in person. Some special event set up and break down may be required.

Ability to work flexible hours required, including travel around the state, evenings and weekends.


Work Environment:

Work environment is generally quiet, and in an office setting, but intensifies during periods when the company is in production. Also, see Physical Demands section above re special events.


Travel/Other Requirements:

Reliable transportation required and must be able to travel statewide. Flexible schedule that will require working some nights and weekends to attend events, performances, rehearsals, etc.


The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.


The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.


Arizona Opera is committed to creating a diverse environment and is proud to be an Equal Opportunity employer.  The Arizona Opera does not discriminate against an Employee or candidate for employment because of his or her race, color, religion, sex, gender identity, sexual orientation, national origin or nationality, age, disability, veteran status, marital status or any other legally protected status.  We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, engagements, assignments, training, discipline, termination, promotions or other conditions of employment or career development.  We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

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