Assistant Vice President of Technology

Cleveland Institute of Music

Be the future of classical music

Cleveland, OH

Work Location: In-office


  • Full Time
  • Cleveland, OH
  • Work Location: In-office
  • Academic

Website cim_edu Cleveland Institute of Music

Be the future of classical music

Company Overview

The Cleveland Institute of Music (CIM), founded in 1920 with composer Ernest Bloch as the founding director, is one of just seven independent conservatories of music in the United States, one of three devoted exclusively to classical music performance and the only nestled in America’s heartland. CIM’s campus – in the world-class center of innovation in healthcare, education and arts & culture known as University Circle – offers an incomparable environment for learning, study and artistic development.

CIM’s graduates command the most celebrated and revered stages in the world as soloists, chamber musicians and ensemble members; compose meaningful, award-winning new repertoire; and are highly sought-after teaching artists, administrators and though leaders. More than half of the members of The Cleveland Orchestra are connected to CIM as members of the faculty, alumni or both. The Institute’s diverse talent tapestry uniquely positions CIM as the future of classical music.

All CIM students benefit from access to world-renowned visiting artists and conductors, intensive study with CIM’s stellar faculty and the rich curriculum offered by CIM’s partner Case Western Reserve University, CIM’s Center for Innovative Musicianship (known as CIMĀ²) embraces the school’s mission to empower the world’s most talented classical music students to fulfill their dreams and potential by offering extensive experiential opportunities for students to foster the practical skills necessary for a seamless transition into a professional career.

CIM is an integral part of Cleveland’s art community, presenting nearly 600 free performances and master classes on campus each year, and hundreds more at locations throughout the region, including Severance Hall, which is widely regarded as one of the world’s finest concert halls. Students and faculty engage with partners including The Cleveland Orchestra, Cleveland Museum of Art, Cleveland Institute of Art and other cultural, educational and community organizations to create classical music that is as vibrant and varied as the city of Cleveland.

Job Summary

CIM seeks an experienced leader for the position of Assistant Vice President of Technology (AVPT). Reporting directly to the Chief Financial Officer, the AVPT is responsible for providing leadership vision, oversight and hands-on management for all aspects of Information Technology at CIM. S/he will provide a comprehensive, strategic vision for IT that will align and enhance CIM’s strategic plan: Blueprint: 100. In addition to being responsible for a strategic vision, the AVPT must have the appropriate knowledge of technology to manage day-to-day operations, while not losing sight of CIM’s creativity in education and pedagogy.

Primary Responsibilities and Duties

  • Ensure that Information Technology department meets the needs of CIM by preparing long-and short-range goals and objectives related to CIM strategic plan/Blueprint: 100, managing personnel, budgetary, and technology resources for the delivery of effective information technology and networking services, and evaluating performance and progress toward accomplishment of goals and objectives.
  • Ensure prompt and effective delivery of essential administrative and academic information technology services including management of internal technology staff and CIM technology vendors.
  • Provide vision, leadership, coordination, and strategic planning for administrative and academic computing and other information technologies while coordinating the broad range application of technologies among all CIM students, faculty and staff.
  • Identify information service needs and their impact on system wide CIM resources and promotes the efficient use of resources by developing appropriate standards and ensuring that infrastructure costs are included in all information technology analyses.
  • Promote open and viable channels of communication with all CIM stakeholders regarding information technology policies, procedures, issues, and concerns.
  • Oversee the planning, analysis, design, and implementation of technology projects by working with faculty, staff, and students to determine requirements, achieve milestones, and implementation plans.
  • Ensure fiscal responsibility and accountability through coordination and preparation of the annual budget, authorizing the expenditure of funds, and maintaining overall budget control.
  • Maintain a quality Information Services operation, maximizing investment dollars by overseeing the preparation of bid specifications for technology purchases, obtaining the best pricing, and ensuring proper integration with CIM enterprise architecture.
  • Contribute to the development of policies and procedures on a broad range of issues by serving as Chair of Information Technology Council, providing technical advice, with focus on Cyber-Security best practices and ensuring CIM meets minimum standards for network, end-point security including regular penetration and network assessments.
  • Participate with local, state, and national organizations and institutions of higher education CIM technology representative and maintaining an open and regular dialogue with organizations including but not limited to Educause, Ohio Independent Colleges and Universities and Northeast Ohio CIO forums.
  • Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development training, and attending training and/or courses.

Institutional and Budgetary Responsibilities

  • Build a consensus for the Institute’s IT vision and lead all aspects of the Institute’s technological development.
  • Direct the Institute’s strategic technological direction and development.
  • Develop a system strategy in support of CIM’s management team.
  • Work in a consultative and collaborative fashion with other department heads as an advisor on technologies that will improve their efficiency and effectiveness.
  • Provide IT leadership to employees in a fashion that supports the Institute’s culture, mission and values.
  • Evaluate, develop and deploy standardized processes that lead to efficiencies and budge savings.
  • Act as a good steward of CIM’s resources and ensures control of department budgets.Identify and deliver cost reductions.

Technical Responsibilities

  • Develop strategic IT roadmap and associate suite of application systems capabilities.
  • Interact with and present at local and national user groups.
  • Provide consultation on the technological aspects of distance learning and recording arts and services programs, with an emphasis on hard-and software infrastructure.
  • Oversee the implementation of multiple projects, maintenance and support activities; plan, execute, direct, and complete projects and services and manage within a budget.
  • Maintain the integrity of all electronic records of the organization.
  • Establish industry-standard IT cyber security and privacy controls for the Institute, including safeguarding the network and maintaining appropriate Identity Management tools, as well as overseeing appropriate security training for all employees and students.

Education, Experience and Qualifications

  • Strategic and critical thinker who values collaboration and communication and understands the shared governance as practiced in an institution of higher education.
  • Visionary and inspiring leader with experience managing change.
  • Strong oral and written communication, and presentation skills, including the ability to communicate across a broad range of technical expertise (from both highly technical to completely non-technical audiences).
  • Must have the ability to develop relationships with peers in similar higher education environments.
  • Bachelor’s degree in a related field and 7-10 years of related experience, including prior experience managing a department or functional area. MCSA/MCSE, PMP preferred.
  • Experience in higher education or non-profit organizations of similar size or larger.
  • In-depth knowledge of current and emerging IT infrastructure, service management, user support and training, hardware and software, and data security issues.
  • Experience working with video, audio and production equipment a plus.

Other duties, responsibilities and projects as assigned.

Benefits and Perks

  • Medical, Dental and Visions Insurance.
  • Retirement with a matching contribution after one year of service.
  • Company paid short-term and long-term disability insurance.
  • Paid time off – vacation, personal and sick time. In addition two floating holidays and two weeks paid while the Institute is closed for winter break.
  • Tuition discount for employees and dependents.

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