Website humanresources@grsymphony.org Grand Rapids Symphony
About the Role
The Grand Rapids Symphony is seeking an enthusiastic, musically inspired individual to join our team September through May, with opportunities to return for our summer season! Reporting to the Director of Ticketing, this seasonal part-time role combines customer service, creativity, and behind-the-scenes event support. You’ll serve as the primary point of contact for Symphony merchandise while providing vital support for Front of House (FOH) operations at concerts and events.
Key Responsibilities
• Manage the Front of House spreadsheet and assign and communicate FOH duties to staff members.
• Serve as the main point of contact for GRS and venue staff for concert and events duties.
• Plan and implement patron engagement activities for concerts and events.
• Welcome and assist patrons, answering questions and ensuring a positive experience.
• Support FOH operations, including usher/volunteer assistance as needed.
• Research, design, and place merchandise orders; coordinate production and deliveries.
• Oversee merchandise table sales before, during, and after concerts.
• Manage merchandise set-up and teardown, track inventory, and submit sales report for both GRS and guest artists, when applicable.
• Coordinate merchandise table coverage across events.
• Provide flexible support for other concert and event tasks assigned by the Director of Ticketing.
Skills And Qualifications
• Valid driver’s license and reliable transportation.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office tools preferred (Excel, Word, Outlook).
What We’re Offering
• $15/hour, with hours varying by concert schedule.
• Complimentary concert attendance when not scheduled for FOH duties.
• Opportunity to be part of a passionate, creative team bringing world-class symphonic music to the community.
• Hands-on experience in arts administration, patron engagement, and event operations.
How to Apply
To apply, please email your cover letter and resume to humanresources@grsymphony.org by Friday, September 19. Applications will be reviewed on a rolling basis, and candidates advancing to the next stage will be contacted directly. No phone calls, please.
For more information about the Grand Rapids Symphony, visit www.grsymphony.org.
The Grand Rapids Symphony is an equal opportunity employer. The organization is committed to equity, diversity, and inclusion in all facets of operations and welcomes recommendations, nominations, and applications from all qualified candidates.
To apply for this job email your details to humanresources@grsymphony.org