Front of House Assistant (2023)

Heifetz International Music Institute

Staunton, VA

Work Location: In-office


  • Seasonal
  • Staunton, VA (Remote)
  • Sun, Apr 30, 2023
  • Work Location: In-office
  • Festival
  • $3,000.00
  • $3,000.00

Website heifetzmusic Heifetz International Music Institute


IMMEDIATE SUPERVISOR: Front of House Manager

POSITION TYPE: In-Person, Full-Time Temporary

DATES OF EMPLOYMENT: 6/11/23 – 7/31/23
Staff Arrival Date: 6/11/23
Training: 6/12/23 – 6/14/23
Summer Festival: 6/15/23 -7/30/23
Staff Departure Date: 7/31/23

Working in conjunction with the Front of House Manager, Stage Manager, Assistant Stage Manager, and other members of the concert operations team, the Front of House Assistant’s primary responsibility is to provide administrative support to the Front of House Manager, which includes but is not limited to selling tickets, printing programs, tallying concert goer’s attendance, and more.

The Front of House Assistant will work in the Institute’s concert venues & box office and, as such, is expected to dress in appropriate attire. Ripped jeans, mini skirts, halter-tops, tank tops, shorts, and t-shirts with graphics are discouraged during business hours and concerts.

Requirements for the Front of House Assistant position are as follows:
A high school diploma is required, current enrollment in bachelor’s degree in music performance, music education, or arts administration is preferred
Knowledge or experience in classical music
Customer service or other applicable service experience
Responsive and attentive to communications during expanded business hours (8:00 – 22:00)
Ability to healthily cope with stressful and demanding situations
A commitment to the principles of diversity, equity, and inclusion as they relate to the Heifetz Institute and its community
Adheres to the Heifetz Institute policies and procedures in accordance with the mission and philosophy of the program

Responsibilities of the Front of House Assistant are as follows:
Greet patrons and direct them to their seats
Assist patrons in the ticket buying process
Work with the Marketing & Development Manager to track all necessary data on concert attendance and ticket sales
Prepare concert programs and distribute at concerts
Participate in staff meetings
Provide administrative support, as needed

Compensation is $2,800 for the contracted period. Housing and meals will be provided for the duration of the contract. Employment is contingent upon the signing of a contract by the Front of House Assistant and the Heifetz Institute, as well as passing a background check. The Front of House Assistant will be responsible for their own transportation costs to and from the Institute.

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