Overview

Job Title: Marketing Coordinator
Department: Marketing
Reports to: Director of Marketing
Status: Part-time, non-exempt from overtime

Summary:
Grow student involvement through coordination of College Nights at the Symphony, Student Pass and Student Rush ticket programs. Support marketing team members by fulfilling administrative tasks, executing marketing campaigns and updating the website. Project-manage all aspects of marketing for community and education events throughout the season.

Essential Job Functions:
• Grow future audiences by managing the Student Pass subscription program, coordinating College Nights at the Symphony, and promoting student rush ticket programs– create compelling offerings, recruit advocates to help spread the word, coordinate creation of collateral, track effectiveness
• Support the “YPB” Young Professionals Backstage audience development program, including subscription efforts and events during and surrounding concerts
• Update the website and mobile app as needed, supporting the Digital Marketing Manager
• Work collaboratively with Director of Marketing on:
o Executing single ticket and subscription marketing plans for all series
o Building segmented mail, email and telemarketing lists in Tessitura for promotions
o Coordinating and implementing post-concert surveys to gain feedback from single ticket buyers, with the ultimate goals of improving the patron experience and reducing single ticket buyer churn
• Facilitate all marketing activity for community and education events, including but not limited to the Ima Hogg competition, community concerts, non-ticketed summer concerts (Miller and Woodlands), Theater District Open House, Day of Music, Fiesta Sinfonica, Lunada, Celebrate Asia and Black History Month concerts
• Identify and execute cross-promotional single ticket marketing opportunities for all concerts
• Assist Chief Marketing Officer with administrative tasks, including but not limited to credit card expense reporting, calendar coordination and taking minutes at marketing committee meetings
• Organize monthly concert duty calendar and sign up process for the marketing team
• Proof marketing materials
• Support other members of the marketing and sales team as needed
• Work concert duty as required by the marketing and communications team (approximately once a month, involving evening/weekend hours)
• Perform additional duties as required by the Houston Symphony Society

Qualifications:
• Bachelor’s degree in marketing or related field required
• 1-2 years marketing or non-profit experience required
• Excellent organizational skills and detail oriented approach a must.
• Strong written and verbal communication skills, including excellent writing and proofreading skills
• Strong interpersonal skills and the ability to function effectively as part of a departmental team
• Ability to keep up with changing priorities, manage stress, work well under pressure and multi-task
• Facility in word processing and spreadsheet applications required
• Sales and customer service experience preferred
• Knowledge of orchestral music preferred
• Ability to work evenings and weekends, including some holidays

About Houston Symphony

Founded in 1913, the Houston Symphony is one of America’s oldest performing arts organizations with a distinguished musical history. The Houston Symphony performs over 170 concerts for more than 350,000 people every year, featuring an innovative and broad spectrum of classical, popular, education and community-based symphonic programming.

The Houston Symphony is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other protected class.