The Orchestra Personnel Manager is responsible for the human resource management of orchestra personnel, including overseeing application of the Master Agreement, preparing payroll, scheduling contract musicians, hiring substitute and extra musicians, coordinating auditions, addressing musician personnel issues and serving as liaison between musicians and the Music Director, guest artists and administrative staff. This position serves as an integral member of the Artistic Operations staff, contributing to the creation of exceptional symphonic music presentations and patron experiences.
Ensure that all Symphony activities are executed in compliance with the Master Agreement; ensure musician compliance with personnel policies as stated in the Orchestra Handbook.
Develop and manage all budgets related to orchestra personnel; prepare musician payroll and ensure timely resolution of any concerns.
Issue individual musician contracts, calculating salary and tenure increases each year; track special provisions; distribute and collect contracts by appropriate deadlines; manage tenure review process; maintain personnel records and provide appropriate information to the Vice President and General Manager and other departments.
Produce the Orchestra Handbook, season calendar and weekly orchestra schedule; distribute information regarding rehearsal orders, service locations, instrumentations and dress; prepare musician rosters and hire needed substitute and extra musicians; communicate information to music library and stage crew.
Administer leave requests from musicians; develop and maintain system for tracking attendance, leave, relief, rotation and performance assignments.
Manage all auditions for open positions; prepare national advertisements, compile audition requirements, coordinate candidate registration and oversee audition process.
Manage orchestra rehearsals and concerts, including timekeeping of services relating to start and end times, breaks, and intermissions; ensure proper working conditions for musicians.
Facilitate communication between Music Director, President and CEO, Vice President and General Manager, Union, Orchestra Committee and individual musicians; post, distribute and announce information and changes as they occur; be available to musicians and staff, responding to voicemail and email in a timely manner.
Ensure proper handling of orchestra disciplinary issues in compliance with the Master Agreement and in coordination with the President and CEO, Music Director and Vice President and General Manager.
Oversee instrument insurance program; collect all instrument appraisals, update records of deleted instruments, file claim forms and submit to insurance company.
Coordinate orchestra travel for run-out and tour services, including transportation, room assignments, itineraries and per diem payments.
Attend Orchestra Committee meetings and staff production meetings as needed. Participate in negotiating committees as needed.
Perform other duties as requested, assigned or needed.
Demonstrable previous experience in the field of orchestra personnel management in a professional setting.
Superior communication and interpersonal skills. Must be fluent in English.
Highly self-motivated and goal-oriented with a keen attention to detail. Ability to successfully track and
appropriately respond to a large volume of information and communication traffic.
Strong personal integrity with the ability to discreetly handle sensitive and confidential information.
Knowledge of performing arts technology systems such as Tessitura and OPAS.
Must be physically able to lift 35 pounds, unassisted.
Must have a positive attitude, be able to work as part of a high-performing team, possess a passion for symphonic music, a strong desire to connect it with our community, and an understanding of and sensitivity to the needs of orchestra musicians, guest artists and conductors.
The Jacksonville Symphony offers a competitive salary and a comprehensive benefits package including medical, dental, disability insurance, retirement contribution and flexible paid time off.
Please send cover letter, resume and references to email@example.com. References will not be contacted before a candidate is notified. Candidates selected for further consideration will be contacted. No phone calls please.
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About Jacksonville Symphony
Under the leadership of President and CEO Robert Massey and Music Director Courtney Lewis, the Jacksonville Symphony is among the nation’s most innovative orchestras and is a cultural beacon in a vibrant and growing northeast Florida. With an annual operating budget of $10.5 million, the Symphony performs more than 300 concerts per year to 250,000 people throughout the First Coast. In 2017, the Jacksonville Symphony ratified a five-year collective bargaining agreement, eight months prior to the expiration of the existing agreement. Among many exciting artistic projects and community relationships, the 2018-19 season sees the continuation of a partnership with Jacksonville’s NFL team, the Jaguars, which includes multiple performances in the Jaguars’ newly built 5,500-seat amphitheater. And the Jacksonville Symphony was selected to participate in the prestigious SHIFT: A Festival of American Orchestras at the Kennedy Center in March 2020. Courtney Lewis continues to bring forward-looking artistic leadership to the Jacksonville Symphony, with provocative programming and major artistic initiatives including fully staged opera.