Individual Giving Coordinator

San diego Youth Symphony & Conservatory

San Diego, CA 92101

Work Location: Hybrid: remote & office

Nonprofit Service Organization

  • Full Time
  • San Diego, CA 92101 (Remote)
  • Work Location: Hybrid: remote & office
  • Nonprofit Service Organization
  • $0.00
  • Hourly Rate (USD$): $23-$26/hour

Website San diego Youth Symphony & Conservatory

Job Title: Individual Giving Coordinator
Reports to: Individual Giving Manager
Status: Full-Time (non-exempt)
Supervises N/A
Schedule: 40 hours/week, flexible, some evenings and weekends required
Compensation: $23-$26hr., dependent on experience, benefits eligible (see below)
How to apply: Email your resume and cover letter to hr@keynote-music.org

About this Position
The Individual Giving Coordinator supports San Diego Youth Symphony (SDYS) and KeyNote’s strategic initiatives that are developed to increase donated income from individuals and families. They manage and coordinate SDYS/KeyNote membership programs and events, and provide daily support in database management, donation processing, and special event planning and implementation. To meet multiple demands, they are proactive with prioritization, time management and resource planning. Their work demonstrates on an-going commitment to and focus on KeyNote’s core values of commitment, creativity, equity, collaboration, and service.

Responsibilities
The Individual Giving Coordinator reports to and collaborates with the Individual Giving Manager and collaborates with other staff to fulfill the following responsibilities:

Donor Relations
Donor Appeals:
Support annual appeal and year-end appeal planning, development, mailing and email follow-ups.
Draft appeals and donation thank you letters; follow up on donation pledges.
Coordinate gift processing, data entry, data quality assurance, campaigns and reports in PatronManager/LEAP software platform to track outcomes and generate reports for other staff.
Coordinate with Business Office Coordinator and/or Manager to reconcile donations as part of quarterly reporting and annual audit.
Stewardship:
Assist with development and implementation of the annual Stewardship Plan.
Create and author stewardship appeals.
Invite donors to events and activities as appropriate.
Provide patron relations to concert ticket holders.
Provide on-site event management, coordination and active participation.
Individual Giving Strategy
Assist Individual Giving Manager with executing overall strategy, including membership programs, recurring giving, corporate matches, legacy planning and alternate giving modalities (e.g., text, web, etc.).

Concerts and Events
Concerts
Support front of house operations and donor receptions at ticketed concerts.
Membership Program and Events
Coordinate membership, guest relations, and communications; mail invitations; coordinate RSVPs and on-site logistics; attend and welcome guests.
Annual gala
Create printed materials with design elements from Graphic Design Assistant.
Assist with invitation mailing and guest relations; handle RSVPs and donations.
Provide on-site management to volunteers and donor relations.
Participate in event planning and day-of event operations.
Other Events
Assist with planning, coordination, and implementation in coordination with other departments as requested

Technical & Creative Skills
Experience or willingness to be trained and certified in Patron Manager/Leap giving platform.
Familiarity with Google Suite, Microsoft Office, and Emma email platform.
Familiarity with and willingness to learn Adobe graphics suite.
Familiarity with adherence to brand standards including creating written copy and basic design for flyers, emails, and other materials.
Updating KeyNote website for development membership and events.

Other duties as assigned by the Individual Giving Manager or the President & CEO.

Benefits
General: Health, Dental, & Vision Insurance (if consistently working 20+ hr/week)
401(k) Retirement (opt-in, unmatched)
Employee Assistance Plan, telemedicine
Paid Time Off: Accrued Sick Leave
Jury Duty Leave (up to two weeks)
Bereavement Leave (up to 5 days)
Organization: Free tuition in KeyNote programs for employee household
Free employee instrument loans (if available)
Paid professional development opportunities (as available)
Memberships: Discounts at participating Balboa Park and NTC Liberty Station vendors
Free admission to participating museums in Balboa Park and the San Diego Zoo

Qualifications
Two or more years of development experience, preferably in a nonprofit environment. This position is ideal for someone who is seeking to diversify and broaden their individual giving/special event skills in a mid-sized non-profit arts organization.
Strong written and oral communication skills.
Ability to communicate with donors and prospects; experience providing excellent customer service.
A track record of managing multiple, competing deadlines.
Strong sense of integrity and collaboration.
Database and data entry experience required, preferably with Salesforce and/or PatronManager.
College degree required.

Preferred Qualifications
Knowledge of and experience with instrumental music.
A mission-driven desire to serve young people in our community.

Additional Information
This position requires sitting, walking, standing, hearing, speaking, using technology, being able to lift up to 25 lb., and driving to locations pertaining to organizational operations. Because we work with youth, all employees are recommended to be vaccinated. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. KeyNote is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. To request an accommodation based on a disability, please contact hr@keynote-music.org.

About KeyNote
KeyNote’s mission is to instill excellence in musical achievement and personal growth through rigorous and inspiring music education experiences. For more information, please visit www.keynote-music.org.

To apply for this job please visit www.keynote-music.org.