Part-Time Box Office and Development Administrator

The Washington Chorus (TWC) seeks a Box Office and Development Administrator to support TWC’s general ticketing and fundraising administrative office tasks. This position reports to both the Communications and Marketing Director (Box Office Administration) and the Development Director (Development Administration). The optimal candidate will have a strong combination of database and Microsoft Office expertise alongside people-oriented customer service experience (phone, email, in-person). This role will require occasional evening and weekend work to support The Washington Chorus productions and events. While the position is currently part-time, it has the potential to evolve into a full-time position.

Reports to: Director of Marketing and Communications; Development Director

FLSA Status: Part-time, non-exempt

Work location: The Washington Chorus Office: 945 G Street NW #211, Washington DC 20001. (One block from Metro Center station). All staff are in office on Mondays (10am – 3pm) for in-person meetings. Work during other times can be remote, apart from events that are often held at various performance venues where attendance would be required.

Compensation: $25/hour (1099); average 20 hours per week. Hourly distribution flexible and variable.

Benefits: This position is not benefits-eligible.

Essential Functions:

Box Office Administration
– TWC ticket fulfillment, including labeling and organizing tickets, for internal ticket sales.
– Order processing and qualifying in TWC’s CRM, Patron Manager.
– Updating weekly sales reports with third party sales information.
– Patron communications for routine ticketing questions, phone orders, and customer support.
– Coordinating and communicating with partner venues (e.g. The Kennedy Center) for additional ticket needs and will call operations.
– Assisting with ticket distribution on show dates at the TWC Hospitality Table and/or Box Office (show dependent).

Development Administration
– Acknowledgment letter preparation and distribution.
– Entering physical donations and qualifying online donations.
– Recording moves management touchpoints.
– Communicating with donors for routine gift processing questions.
– Supporting donor and special events through various tasks as needed (e.g. managing attendee RSVPs, organizing check-in, etc.).

Competencies:

– Excellent verbal and written communication skills.
– Proficiency in standard office technology, with particular expertise in Microsoft Office (particularly mail merge functions in Word and Excel) and Customer Relationship Management (CRM) systems. Previous experience with Patron Manager a plus.
– Exceptional organizational and problem-solving abilities, with a track record of managing multiple projects effectively and with an attention for detail.
– Ability to work as part of a team as well as independently, all while thinking creatively and taking initiative. We are eager to grow as an organization, and we love employees who evaluate our existing systems and identify areas for improvement.

Qualifications:
– 1-2 years of administrative experience, particularly with regard to box office tasks, fundraising administration, and customer service.
– Understanding of non-profit, arts, or similar organizations.
– Music/arts background a plus.

Work Environment: This position operates partially in an open office environment with moderate noise, as well as in crowded lobbies connected with area performing arts centers. In addition, The Washington Chorus is an equal opportunity employer and welcomes candidates of all backgrounds, races, religious affiliations, ages, sexual identities, and physical abilities, or any other characteristic protected by state, federal, or local law to ensure inclusivity in the workplace and maximum utilization of all employees.

Other Duties and Functions: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the position. Duties, responsibilities, and activities may change at any time with or without notice.

Staff Perks:
– Closure of administrative offices for all federal holidays, two weeks around the end of the calendar year, and one week at the beginning of July (exact days each year to be announced in advance to all staff).
– Complimentary tickets to all concerts produced by The Washington Chorus.
– Discounts and tickets, when available, to externally produced TWC concerts.

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Best Consideration Date: August 25, 2025 (will remain open until filled)
Ideal start date: September 2, 2025
To Apply: Please email your cover letter and resumé to Anthony Salvi-Exner, Executive Director, at anthony@thewashingtonchorus.org.

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About The Washington Chorus:

The Washington Chorus is one of the foremost symphonic choruses in the nation and a cultural leader in our nation’s capital, creating transformative choral music since 1961. TWC is noted for the superb artistry of its performances and recordings of the entire range of the choral repertoire

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A three-time nominated and two-time Grammy-award winner, the 220-voice Chorus presents performances annually at The John F. Kennedy Center for the Performing Arts, the Music Center at Strathmore, and National Presbyterian Church. These programs, including the Chorus’ beloved annual production of A Candlelight Christmas, are dedicated to reimagining beloved classics, commissioning new works, and uncovering lost or overlooked masterpieces. Since 2022, TWC has also partnered with National Philharmonic to present an annual collaboration at Strathmore to further those efforts.



TWC also regularly performs at the invitation of the National Symphony Orchestra (NSO) and Baltimore Symphony Orchestra (BSO), and appears frequently at Wolf Trap National Park for the Performing Arts, both in standalone productions and at the invitation of other arts partners.