Development Database Manager

The Development Database Manager is a key, full-time member of the Utah Symphony | Utah Opera (USUO) development department responsible for managing the accuracy and integrity of the Tessitura database and gift entry process, and related functions.

Primary Responsibilities:

·        Processes contributions daily

·        Manages and maintains the development Tessitura database to ensure accuracy and integrity

·        Collaborates with the Finance Department to:

o   Reconcile monthly contributed revenue

o   Reconcile fiscal year-end results

o   Maintain and improve business practices

o   Implement data standards

o   Establish and follow protocols to ensure accurate accounting

·        Documents processes related to gift entry and reporting

·        Collaborates with Patron Information Systems Manager to:

o   Coordinate digital platform and social media giving processes

o    Implement systems and procedures for all gift entry and related processes, including payment plans

·        Generates acknowledgment, thank you letters, and tax receipts

·        Creates a suite of reports tracking revenue and membership, as well as campaign and appeal analysis

·        Maintains membership information in Tessitura

·        Trains new Development Staff on Tessitura

·        Serves as liaison with prospect research firm (Wealth Engine) and provides training and support for development staff

·        Assist with other development department administrative needs

·        Staff and represent USUO at performances, events and programs, and serve as an ambassador for USUO

·        Other duties as assigned

Required Qualifications and Experiences

·        Database management; knowledge of Tessitura database a plus

·        Detail-oriented and process-focused

·        Strong organizational, problem-solving, and multi-tasking abilities

·        High level of professionalism and grace under pressure

·        Ability to incorporate and apply database knowledge to connect with USUO donors to bring them closer to USUO’s mission, and to assist the development department with strategic planning

·        Excellent customer service skills

·        Enthusiastic and positive personality; high energy level

·        Excellent verbal and written communication skills

·        A strong commitment to the mission of USUO, demonstrating a genuine interest and passion for the arts, especially classical music

·        A willingness to work some evenings and weekends

·        A Bachelor’s degree or equivalent experience

 

How to apply

The position is available immediately and offers a competitive salary and generous benefits package.

Please apply online at https://usuo.org/job-application/. Application materials should include a resume, cover letter, and references.