Individual Giving Manager

Utah Symphony | Utah Opera

Salt Lake City, Utah

Work Location: In-office


Website Utah Symphony | Utah Opera

Supports all fundraising efforts with individual donors through the Annual Fund and similar efforts.


Essential Responsibilities:

·        Manage Annual Fund, including timeline, appeals schedule, donor communications, determining and pulling target lists, and overseeing mailings

·        Track donor activity in Tessitura database and utilize it for moves management, analysis, and strategic planning

·        Create, review, and analyze development reports for use in mailings and communications, and to measure progress and inform strategy

·        Work with Director of Individual Giving to create and disseminate development messaging for annual fund appeal efforts, including but not limited to appeal letters, emails, social media, and additional communications, and ensures coordination of fundraising messages throughout the organization

·        Proof and edit development materials, including fundraising appeals, reports, and donor listings for playbill

·        Plan and manage all logistics for fundraising initiatives such as Health Care Night, Giving Days, and other special donor cultivation/stewardship events designed to encourage maximum engagement and to strengthen relationships

·        Manage a small portfolio of individual grassroots donors, including prospects among subscribers and ticket buyers

·        Research, cultivate and steward subscribers and single ticket buyers to become donors and to build a robust donor pipeline

·        Collaborate with Deer Valley Music Festival (DVMF) Donor Engagement Coordinator to execute strategy for DVMF grassroots efforts, including the Annual Giving Day, Love PC Give PC Day, and donor appreciation events

Provide excellent customer service to patrons needing assistance with ticketing, recognition and benefits
Staff and represent USUO at performances, events and other programs, and serve as an ambassador for USUO
·        Other duties as assigned


Required Qualifications and Experiences:

·        Minimum two years practical experience working for a non-profit, preferably in fundraising, or related experience

·        Strong interpersonal skills with a desire to develop relationships with USUO patrons

·        Excellent verbal and written communication skills

·        Proofing and editing skills

·        Ability to analyze data to build solid Annual Fund plans

·        Detail-oriented and process-focused

·        Strong organizational, problem-solving, and multi-tasking abilities

·        Ability to apply critical thinking to Annual Fund and strategic planning

·        High level of professionalism and grace under pressure

·        Enthusiastic and positive personality; high energy level

·        Knowledge of Tessitura database a plus

·        A strong commitment to the mission of USUO, demonstrating a genuine interest and passion for the arts, especially classical music

·        A willingness and ability to work some evenings and weekends

·        A Bachelor’s degree or equivalent experience

Physical Requirements:
·         Prolonged periods of sitting at a desk and working on a computer.

·         Must be able to lift 20 pounds at times.

About Utah Symphony | Utah Opera:

Utah Symphony | Utah Opera (USUO) connects Utah communities through great live music, serving as the premier provider of the orchestral and operatic art forms in the Intermountain West. The Utah Symphony, which performs at Salt Lake City’s Abravanel Hall and is led by Music Director Thierry Fischer, is one of the most engaged orchestras in the nation. In addition to numerous regional and domestic tours, it has embarked on seven international tours and performed at Carnegie Hall in 2016 coinciding with the orchestra’s 75th anniversary celebrations. Since 1978, Utah Opera has provided Utah’s citizens with distinguished productions at the historic Janet Quinney Lawson Capitol Theatre that showcase emerging and established artists, celebrate traditional works, and champion the American operatic tradition. USUO reaches 450,000 residents annually in Utah and the Intermountain region through its performances and educational programs, which serve more than 155,000 students annually. USUO produces four full operas and more than 175 symphony performances in each season throughout Utah and an annual summer festival – the Deer Valley® Music Festival – in Park City, Utah.


Please apply online. Application materials should include a resume, cover letter, and references. Applications without a cover letter will not be considered.


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